mobile
virtual network
operators

Access Spark's mobile network at wholesale rates with our MVNO service. Designed for mobile virtual network operators seeking robust connectivity, flexibility and competitive pricing.

Our mobile network is changing

Spark’s 3G network will close on 31 March 2026.  This is a necessary step to enhance our 4G and 5G networks, ensuring a faster, more reliable experience for you and your customers. Towards the end of December 2025, only 4G and 5G capable devices will be able to connect to the Spark network. Read more about our 3G network closure and FAQs below.

FAQs

Our MVNO service at a glance

MVNO Services offers mobile virtual network operators (MVNOs) access to Spark’s robust mobile network services - at wholesale rates.
You will receive an end-to-end service, including full network management that caters to on-account, pay-as-you-go, credit card or subscription-based solutions.
Our MVNO commercial model is highly flexible and our service is market-leading – we have an expert team ready to help design and deliver a solution that best meets the mobile demands of your customers.

Choosing Spark will mean your mobile connections will be delivered via our mobile network – a network that we continually invest in to ensure our customers have access to services and a powerful mobile coverage footprint in New Zealand.

As part of our network management, we take the care of legal interception requirements, roaming agreements, SIM card supply, number range management, fraud management, international calling agreements and the supply of calling records on your behalf.

Our mobile network services include national and international voice, SMS, data, international roaming services and core network functions. 

We also offer flexible commercial terms, along with a mobile design and project delivery capability to efficiently deliver you an end-to-end solution. 

Spark Wholesale has built a great reputation in providing local and international services to telecommunications and IT organisations and their customers. We currently maintain partnerships with several MVNO’s.

In September 2025, Spark announced a new partnership with Compax to launch a white-label MVNO platform. This initiative allows New Zealand businesses to offer their own branded telecom services, leveraging Spark's award-winning network. The new platform is expected to launch in 2026. A full press release is available here. 

 

Key features

eSIM

Embedded SIM option (eSim) for MVNOs, giving your end customers the advantage of more capability, two phone numbers on dual SIM devices and easy switching between networks while travelling.

VoLTE (4G calling)

Give your customers access to High Definition Calling powered by the Spark mobile network - giving faster, clearer call connections and 4G data multitasking.

Managed service

We take care of legal interceptions, calling records, roaming and international calling agreements, SIM card supply, and number range and fraud management.

Extensive coverage

Access a robust mobile connection that delivers coverage in 98% of the places that New Zealanders live and work.

Spark's Network Coverage Map

Flexible options

Provide multiple commercial and service options such as a CRM and customer portal, IVR, USSD, a mobile app and a campaign management tool.

24/7 support

Get started quickly with around the clock support for any assure, fulfill and billing help that you may require.

How it works

 

An expert team is on hand to support you – comprising sales, product, marketing and service – and will develop resources to fit your requirements. 

 

You can select from on-account, pay-as-you-go, credit card and subscription-based solutions. 

 

Pricing and plans will be developed in conjunction with your specific MVNO requirements.

 

Key integration services will be required to enable and implement network provisioning and various service management functions including, but not limited to the following functions:

  • Number porting
  • Service provisioning, changes and termination
  • Query usage, subscriber status and history
  • Third-party integrations such as payment gateway services.

 

As part of our network management we take the care of legal interception requirements, roaming agreements, SIM card supply, number range management, fraud management, international calling agreements and the supply of calling records on your behalf.

 

We offer 24/7 (level two) support services for the purposes of assure, fulfill and billing requirements. A portal will allow you to log support issues and to track any contact with our team, and provide you server access to pull-call records and reporting requirements.

 

You will get access to a comprehensive service guide which provides step-by-step details to troubleshooting on the network, SIM ordering, provisioning, price and plan changes and a ‘how to use guide’ for the network tools provided.